Every SweatWicking product is made to order. We do not maintain inventory for ordinary exchanges or change-of-mind returns.
Damaged, defective, incorrect, or incomplete orders
Contact info@sweatwicking.com within 30 days of delivery. Include the order number, a description of the problem, and clear photographs showing the item and issue. If the claim is confirmed, we will arrange an appropriate replacement or refund.
Size and color
Review the product-specific size guide before ordering. We do not offer returns or exchanges because the wrong size or color was selected. Screen settings and production methods can cause modest color differences between a display, mockup, and finished product.
Do not mail products without instructions
The business contact address is not a return-processing center. Unapproved returns may not be received or refunded. Contact us first and wait for written instructions.
Refund timing
Approved refunds are issued to the original payment method. Financial institutions control how long the credit takes to appear.